Complaints Policy

CFG aims to operate to the highest standards.

If you feel that our service to you or other aspects of our operation have not reached the expected standard, we would welcome your feedback. 

One of the ways in which we can continue to improve our services is by listening and responding to comments and complaints.

If you wish to make a complaint about CFG or its services, please download our complaints policy (.pdf).

Complaints or other comments and suggestions can be submitted using the Contact Us form.

  • Email
  • Twitter
  • Facebook
  • Linkedin

© Charity Finance Group / © Charities Resource Network / Registered Office: 15-18 White Lion Street, London, N1 9PG.
A Company Limited by Guarantee. Registered in England No. 3182826, Registered Charity No. 1054914, Registered VAT No. 945 6038 09.